Blog
A Holiday Resolution for Decision Makers
Posted by: admin | Posted on: December 25th, 2006 | 0 Comments
This holiday season, I’ve been giving some thought to the kinds of conflicts we see in decision-making and how they might be resolved with some Christmas cheer. There are two distinct camps of decision-makers out there: dataheads and those who work from the gut. While there are many who can blend these two styles, there [...]A Systemic View of Decision Making
Posted by: admin | Posted on: December 1st, 2006 | 0 Comments
In earlier posts we have stressed the importance of choosing process as the correct unit of analysis, and selecting the process level of detail commensurate with the decision making problem at hand. It is also important to identify the core processes that represent the building block for any organization, and then to evaluate each process [...]Three factors of effective decision analysis
Posted by: admin | Posted on: October 8th, 2006 | 0 Comments
Decisions come in a wide variety of sizes and shapes, any of which can mean success or failure for an organization. At one end of the spectrum are transactional, high-volume decisions like choosing among many suppliers of a particular commodity; at the other end are extremely infrequent, high-stakes decisions made by executives in the strategic [...]Core Processes and Value Chain Linkages
Posted by: admin | Posted on: September 2nd, 2006 | 0 Comments
In the blog entry entitled “What is the Right Unit of Analysis for Decision Making,” I had argued that identification of key underlying process is critical in making sure that managerial attention is indeed directed where it will have maximum impact and chance of success. But what are the core processes in any business—manufacturing or [...]Decision Analysis Meets Identity Management
Posted by: admin | Posted on: August 19th, 2006 | 0 Comments
Those reading this blog have noticed a couple of areas of emphasis: decision analysis and identity management. At first blush, these seem quite unrelated. . . . what does an organization’s ability to make decisions at all levels have to do with how it manages identities of people and assets? Just about everything. Organizational decision [...]The Five Elements of Data Quality
Posted by: admin | Posted on: August 17th, 2006 | 0 Comments
Identity Management is predicated on the availability of accurate data to determine who a person is, define their relationship to the organization, and what systems, applications, and assets they are entitled to have. Without accurate user information, realizing the benefits of Identity Management is impossible. Big Sky suggests that all identity data should be evaluated [...]The skew toward tactical and volume-based decisions
Posted by: admin | Posted on: August 13th, 2006 | 0 Comments
David Maister recently wrote a great post on “How we really make decisions.” It centers on Lovaglia’s Law: “The more important the outcome of a decision, the more people will resist using evidence to make it.” In reading blogs on decision analytics and decision sciences posts over the last few months, we have noticed that [...]Using Visuals to Make Decisions
Posted by: admin | Posted on: July 15th, 2006 | 0 Comments
Many organizations, especially IT organizations, are extremely effective at collecting information. This isn’t a good thing. The data comes in heaps, with no purpose or structure, and often gets dumped into an unimaginably complex and lengthy powerpoint presentation or built into a dashboard that is at best interesting and at worst shuts down the higher [...]Knowing How to use Incoming Process Information
Posted by: admin | Posted on: July 7th, 2006 | 0 Comments
James Taylor over at Enterprise Decision Management has written a nice summary of a recent interview he completed with DMReview on “The Art of the Decision.” James’ piece is a very nice complement to Manoj’ post below on the appropriate unit of analysis for decision making. Manoj explains with great clarity the importance of using [...]What is the right unit of analysis for decision making?
Posted by: admin | Posted on: July 2nd, 2006 | 0 Comments
This question is often posed by managers and consultants alike in addressing decision making situations they encounter. The unit of analysis often refers to the level of the organizational unit around which the decision making models are built. The conventional wisdom has been to do the business planning analysis at the strategic business unit (SBU) [...]
